Storyline Studio Terms of Service

These Terms of Service (“Terms”) govern use of Storyline Studio (the “Platform,” at storylinestudio.app), operated by Storyline Strategies, LLC (“Storyline,” “we,” “us”). By signing in to or using the Platform you agree to these Terms on your own behalf and, where you use the Platform in the course of your work, on behalf of your organization.

The Platform is available only to users individually invited by Storyline or admitted through an organization approved by Storyline. There is no self-registration. If you have not been authorized, you may not use the Platform.

The Platform securely delivers research deliverables and related materials prepared by Storyline under engagements with its clients — currently interactive research deliverables over aggregate study data, and over time potentially additional deliverable types, analyses, reports, and multimedia content. Features may evolve; Section 9 covers changes.

Sign-in is exclusively through Google accounts. You are responsible for activity under your account and for keeping your Google account secure. Notify us promptly at info@storylinestrategies.com if you believe your account has been compromised. Your organization is responsible for telling us when a user should lose access (for example, when they leave the organization).

Subject to these Terms and the applicable engagement agreement, Storyline grants you a limited, non-exclusive, non-transferable right to access and use the research content made available to you, for the internal business purposes of the client organization the engagement serves. Exports or artifacts the Platform provides (where offered) may be used for those same internal purposes unless the engagement agreement says otherwise.

You agree not to:

• share your access, or any Platform URL, with anyone not separately authorized — links are locators, not credentials, and every request is authorized, but distribution of access is a violation regardless;
• attempt to access projects, organizations, or data you have not been granted, or to probe, scan, or test the Platform’s security without Storyline’s prior written consent;
• scrape, bulk-download, or use automated tools to extract research content outside the Platform’s provided features;
• interfere with the operation of the Platform, or introduce malicious code;
• reverse engineer or copy the Platform or its methodologies except as law permits notwithstanding this limitation;
• use research content in violation of the confidentiality obligations below or of the applicable engagement agreement.

We may suspend access immediately where we reasonably believe these rules have been violated or suspension is necessary for security.

Research content on the Platform is confidential and proprietary. Unless the applicable engagement agreement provides otherwise, you agree to treat it with at least the care you apply to your own confidential information, to use it only for the authorized purposes above, and not to disclose it outside the group of authorized users and internal colleagues with a need to know. These obligations survive the end of your access.

The Platform delivers work governed by engagement agreements (for example a master services agreement or statement of work) between Storyline and its clients. Those agreements control matters they address — including ownership and permitted use of deliverables, confidentiality, data protection, fees, and liability between Storyline and the client. If these Terms conflict with an applicable engagement agreement, the engagement agreement prevails. These Terms fill the gaps and govern individual users’ day-to-day use of the Platform.

The Platform — its software, design, methodologies, and know-how — is and remains Storyline’s (or its licensors’). Rights in research deliverables and underlying client data are allocated by the applicable engagement agreement. Feedback you volunteer about the Platform may be used by Storyline without obligation.

We aim to keep the Platform reliably available but do not promise uninterrupted service, and maintenance may occur with or without notice. We may modify, add, or retire features. If we materially reduce the service relied on by an active engagement, the engagement agreement’s terms apply.

We may suspend or end your access: at the request of your organization or the relevant client; when an engagement ends; where required for security or by law; or for violation of these Terms. Suspension takes effect on your next request. Sections 6, 8, and 11–13 survive termination.

The Platform and its content are provided “as is” and “as available.” To the fullest extent permitted by law, Storyline disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. Research content is provided for the informational and strategic purposes of the relevant engagement; decisions you make based on it are your own. Nothing in this section limits commitments Storyline makes in an engagement agreement.

To the fullest extent permitted by law: Storyline’s aggregate liability to you arising out of these Terms or your use of the Platform will not exceed one hundred U.S. dollars (US $100); and Storyline will not be liable for indirect, incidental, special, consequential, or punitive damages, or lost profits, revenues, or data. These limits do not apply where the applicable engagement agreement provides otherwise between Storyline and the client, or to liability that cannot be limited by law.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules, and the state and federal courts located in New York will have exclusive jurisdiction, except as an applicable engagement agreement provides otherwise. If a provision is unenforceable, the rest remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

We may update these Terms; we will post changes here, update the date above, and notify active users of material changes through the Platform or by email. Continued use after changes take effect constitutes acceptance.

info@storylinestrategies.com · Storyline Strategies, LLC, PO Box 74, Union Hall, VA 24176.